My expertise is in the recruitment of talented customer focussed professionals within Contact Centres, Call Centres and any role that affects Customer Experience including social media support and development. As a result of my passion for all things recruitment I established TactiCall Recruitment in 1998 with my business partners.
Since our inception TactiCall have supported some of the biggest brands internationally and within Australia across private and public sectors. We have established long term partnerships through understanding our client’s business and culture and matching high quality candidates in roles that span, customer service, sales, claims and social media in contact centre environments at all levels. I have a wealth of experience in recruiting specialist roles in Quality, Workforce Management, Business Analysis, Project Management, Recruitment, Learning and Development and Management.