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Mary Phillips (25 Yrs in the industry)
Director
PRartistry Ltd
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About Me, My Hobbies & Interests!

Having spent over 20 years in the contact centre and IT world I have a wealth of experience and knowledge to draw upon when writing copy for clients in this field.  I continue to enjoy and be excited by customer service and the latest developments in contact centre technology and delivery.  Long may it continue.

Company Details

A fresh approach to IT PR and Content Creation that focuses on deliverables.
Whether you are looking to scale up, expand, move into new markets or sectors, or in preparation for attracting new investors, whatever your goals, PRA has the experience and skills to provide help, guidance and a useful extra pair of hands.

We have over 25 years’ experience in the tech sector and we are still excited by the pace of change and innovation. We can quickly understand the essence of your business and what makes your products and services uniquely compelling.

We don’t just create content we promote it and provide a monitoring service to measure success.

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Klaas van der Leest, Managing Director of Intelecom UK, shares five tips for successful social media customer service in contact centres.
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