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Pragyan Roy
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Member Profile

Rubecca Melisha Wagner (47 Yrs in the industry)
Team Leader
Ec3
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About Me, My Hobbies & Interests!

After years of working in corporate, running four small businesses of my own, I entered EC3 on the 1st October 2018. This began a journey in a Contact Centre as an agent and nine months later, I stepped into the role of Team Leader. From my team, I have grown leaders and agents who would become the foundation of other Campaigns. I am a published author, motivational speaker and a spokesperson for equality. My success lies in perseverence, determination and the uncanny ability to prove perceptions wrong.

Company Details

CCW orporate MemberCORPORATE MEMBER
International Outsourcing - Sales & Retentions providers .Ec3 may not be the biggest, but being owner-operated for the past 10 years has meant that commitment and passion to service excellence has not waned. The story of us starting in a garage with 2 agents is true, and we have grown organically over the years consistently delivering outstanding returns for our partners.
Are we a contact center? Yes, but we are a PEOPLE-FIRST business before anything else. Growing leaders and uplifting the community around is our guiding obsession.
Our values continue to be our compass, meaning that we need partners who will be compatible with our values and principles.

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