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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Teleperformance is a global provider of customer experience with multichannel strategy. The company has been providing customer care services for leading companies throughout the world since 1978. Teleperformance operates with more than 182,000 employees across 274 contact centers in 62 countries. The company conducts programs in more than 75 different languages and dialects for a wide variety of global companies in various industries. Teleperformance Turkey started offering outsourced services in 1995, such as customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media with the multichannel strategy (voice, click-to-chat, e-mail, video chat, face-to-face, instant messaging, social media, voice portal, web app, mobile app, IVR, etc..) in 2 locations in 2 different cities: Istanbul & Usak. Certifications: ISO/IEC 27001, PCI DSS, ISO 10002, ISO 9001:2008, EN 15838. Please Login (add)