Member Profile

Metin Tiryaki (18 Yrs in the industry)
Call Center Director
Eureko Sigorta

Past:

Garanti Bank Contact Center

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Company Details

Eureko Insurance

Eureko Sigorta is an international insurance company which is the leader of bank insurance in Turkey and a risk assessment expert, is a member of Achmea, one of the largest insurance partnerships in the world operating in 8 countries of Europe with 22.000 employees. Eureko Sigorta operates in all branches of non-life insurance, was established as AGF Garanti Sigorta in 1989 and got its current name in October 2007.

Eureko Sigorta provides its customers with insurance services and products primarily via Garanti Bank branches and its foreign network of agencies and brokers. Alternative Distribution Channels are also considered as operative trade channels in 2004. Call Center, that works 365 days 24 hours, has an important role in the increase of the customer gratification.

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Editorial Contributions

Power Outage In Turkey

The massive power outage in Turkey recently may have left contact centers in the dark. ContactCenterWorld.com went to its members looking for industry answers regarding disaster plans, effectiveness and execution.
April 8, 2015 5:00 AM