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Member Profile

Michael McBride (22 Yrs in the industry)
General Manager - Client Setvices
APM
Past:Stellar Call Centres
Telstra
269 Connections

   

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About Me, My Hobbies & Interests!

General Manager/Operations Manager with a 17-year track record of improving business performance within leading Australian and international service-focused corporations across health insurance, telecommunications and FMCG with leading organisations including HBF, iiNet and Bunnings. An effective communicator and values-based leader who delivers business results by inspiring teams to achieve challenging targets, implementing efficient operations with strong financial controls and deliver an excellent customer experience. Strong market and consumer knowledge facilitates an ability to provide outstanding customer service, identify opportunities and devise effective sales strategies. A demonstrated talent for leveraging change which promotes growth and ensures smooth transition to improved performance.

Company Details

The APM story began in 1994 with founder Megan Wynne's passion for helping others and making a difference in the world.

APM initially started by offering rehabilitation services to companies in Western Australia and has grown to become the world’s largest mission-driven human services organisation.

The APM Group now operates numerous businesses and brands from 671 locations across ten countries with a team of more than 5,000 employees.

Globally, APM teams support over 350,000 people each year to improve their lives.

APM does this with programs which deliver assessment, allied health, psychology, vocational rehabilitation and employment assistance services across the key sectors of health, disability, ageing, defence, employment, justice, youth, apprenticeships, skills and training.

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