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Member Profile

Michael Morrison
Senior Vice President, Global Sales
NTT Limited
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About Me, My Hobbies & Interests!

As SVP, Sales for the BPO division of NTT, Michael leverages his 30 years’ experience in the Contact Centre and CX space to drive differentiation and growth for NTT and its Clients. Michael works tirelessly to understand client organization and industry sector challenges, mapping those challenges to unique and sustainable customer management solutions that affect accelerated client and consumer business outcomes. Michael brings a solid understanding of both technical and operational environments, to all client engagements, with a view to striking the right balance between automation, and human engagement in delivering differentiated CX outcomes for NTT Clients.

Company Details

NTT

NTT Ltd. is a global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.

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