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Company Details

In an increasingly competitive world, 2Ring understands that it’s vital to offer a customer journey in order to retain existing customers and attract new ones. With our seamless integration into Cisco Contact Center & UC technologies you can offer your customers a good experience & enhanced satisfaction

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Editorial Contributions

2Ring Dashboards & Wallboards combines with Genesys Customer Experience Platform to bring real-time reporting and alerting to Genesys Cloud CX.
July 24, 2021
 598 
Dashboards & Wallboards release 8.3 introduces support for a new connector for Genesys Cloud and various other usability enhancements.
July 2, 2021
 814 

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When agents have the ability to quickly verify whom they are speaking to, authenticate callers, and then automatically pre-create tickets or service requests, the entire interaction is streamlined. Learn more about 2Ring Gadgets for Cisco Finesse in our deep-dive blog: https://www.2ring.com/about-us/news-room/blog/20200915-how-to-affordably-integrate-your-applications-with-a-cisco-contact-center/
March 16, 2021 9:43 AM

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