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Mzwandile Kato (17 Yrs in the industry)
Resource Planner
Metropolitan Health Group
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About Me, My Hobbies & Interests!

I am an open-minded, self-motivated, adaptable and resourceful Forecaster, Workforce Management Specialist with a sound and optimistic outlook on all things in life. I possess an excellent ability to motivate others; coupled with the ability to communicate comfortably at all levels, therefore ensuring an excellent working environment for all members of the team to perform at their bests. I have a proven track record in Accounting, Forecasting and Resource Planning management of my 19 years’ experience and exposure in the following industries, Retail, Vehicle Leasing Financial services and Health Administration BPO.. I have strong technical skills as well as excellent interpersonal skills. I am eager to be challenged in order to grow and improve my communication and professional Operations Management skills gained through previous experiences in the Retail and Auto Leasing Finance sector. As a Forecaster and a Workforce Management Specialist I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management, Accounting and Operations Management. I have a strong attention to detail results focused and has vast experience in IFRS’s implementation as well as GAAP and up to date with GRAP and PFMA. I am armed with the following: technical Operations Management expertise in Forecasting, Planning, Queuing Theory Applications and Quality and Efficiency Driven Regime planning (QED Regime applications of methods and implementation in planning).

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BPO Administration and Managed Care
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