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Member Profile

Nil Keskin Keles
Customer Interface Director


About Me, My Hobbies & Interests!

PASSION 1 : FAMILY My family ( My Husband & Gifts of Life, Our Kids Ralph & Raina) PASSION 2 : CAREER Bach.Degree of Double Mager in International Relations & History /MA in UC Berkeley –Marketing Experience before DHL : Nissan, Kellog , WTC Years in DHL : 13 years – since March 2000 Experience : Field Sales Manager Key Account Sales Manager Sales Development Manager MENAT Area Sales Manager Customer Interface Director Specialised in : Certified Career Coach by Career Coach Academy & Trainer Special Focus on : Women in Management (Articles & Academic Studies) ;Women Executive Coaching Working Mothers – Articles on Magazines , Portals PASSION 3 : HAPPY BALANCED LIFE ( Soul, Heart, Head) Fuels for this are ; Dancing ( Ballet, Salsa, Sirtaki etc.) Writing (Monthly, Weekly Magazines) Book Published in 2010 Travel with Family ( Cultural, Winter Sports - Skiing, Summer Sports – Sailing , Swimming etc.) Mindbodygreen life style

Company Details

DHL is the global market leader in the logistics industry. DHL commits its expertise in international parcel, express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers.

Editorial Contributions

Nil Keskin Keles, Customer Interfrace Director with DHL Express Turkey uses the Top Ranking Performers Awards as a means to benchmark her company with the best in Europe. spent time with her to find out why she values the awards process.
August 25, 2014 5:00 AM

Raj Wadhwani |

A brilliant ambassador for the Turkish Contact Center Industry!

August 25, 2014 11:04 AM EST
We asked "If you had to write a paragraph to summarise the conference for someone who has never attended, what would you write?"

July 23, 2012 5:00 AM

About us - in 60 seconds!

Personal Board

Good to be with Contact center collegues from Europe from different countries..Hope we will take the customer experience bar above..
June 24, 2014 9:07 AM
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