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Member Profile

Nazar Janson (8 Yrs in the industry)
Team Leader
Merchants SA (South Africa)
     (Verified Admin.)
Past:Teleperformance SA
123 Connections

 

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About Me, My Hobbies & Interests!

Experienced Team Leader with a demonstrated history of working in the Contact Centre Industry. Skilled in Management, Microsoft Excel, Customer Service, coaching with great exposure to the following systems; AMDOCS- Clarify CRM & SIEBEL, iCabbi (International Data Capturing System), AVAYA and DiSC telephone logging systems, Remote Desktop Programmes/Servers and other data capturing programmes or systems. I graduated at Livingstone High School in 2013.

Company Details

Merchants is a customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.

We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry.

We are passionate about people.

As providers in service excellence, we set the standards for global customer satisfaction, client delight and employee engagement.

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Personal Awards

ContactCenterWorld - Top Ranking Performers Awards EMEA 2021: Ranked #2 for Best Contact Center Supe...
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September 17, 2021 12:00 AM
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