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Member Profile

Noelle Kamau (16 Yrs in the industry)
Customer Service Training and Develpoment Supervisor
DHL Express (K) Ltd
1 Connection

NEW!

About Me, My Hobbies & Interests!

I am 28 years old female. Worked for DHL for 4.3 years. Started in marketing department as an intern for 3 month. Joined DHL as a temporary employee in customer service for 2 years. My roles changed withing this period as a customer service advisor, to customer rention and import account desk advisors and to customer service reports assistant to the frontline supervisor. I then became a permanent employee, then 3 months later become a fronline supervisor for 1 year. This put me into direct management of a partially formed call centre. Now currently in training and development of my customer service department as a supervisor.

Company Details

DHL Express (K) Ltd

DHL is part of Deutsche Post DHL. DHL is the global market provider in the logistics industry. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics, and international mail services to its customers.

DHL's global network composed of more than 220 countries and territories and more than 300,000 employees worldwide, it offers customers superior service quality and local knowledge to satisfy their supply chain requirements.

DHL accepts its social responsibility by supporting climate protection, disaster management, and education.