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Member Profile

Neldi Rautenbach (7 Yrs in the industry)
Marketing Manager
Synthetix Ltd

NEW!

About Me, My Hobbies & Interests!

Neldi shares insight and best practise tips on multi-channel customer service from Synthetix. Synthetix is a leading provider of online customer service solutions – working with some of the world's best-known brands. Synthetix create bespoke customer service and knowledge base software that enable customers to self-serve timely, accurate and consistent answers to their questions via the web, mobile, e-mail forms, social networks and in the contact centre. 

Company Details

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

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Editorial Contributions

This health pioneer is taking customer support to a new level utilising AI-powered channels.
September 17, 2019 5:00 AM
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IPRS Health empower patients and enhance rehabilitation by investing in digital customer engagement tools from Synthetix.
May 18, 2019 5:03 AM
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