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Member Profile

Neldi Rautenbach (9 Yrs in the industry)
Marketing Manager
Synthetix Ltd

NEW!

About Me, My Hobbies & Interests!

Neldi shares insight and best practise tips on multi-channel customer service from Synthetix. Synthetix is a leading provider of online customer service solutions – working with some of the world's best-known brands. Synthetix create bespoke customer service and knowledge base software that enable customers to self-serve timely, accurate and consistent answers to their questions via the web, mobile, e-mail forms, social networks and in the contact centre.

Company Details

Synthetix

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

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