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Member Profile

Nugroho Juli Purnama (24 Yrs in the industry)
Head of Customer Service
Directorate General of Treasury
     (Verified Admin.)25 Connections

 

Company Details

HAI DJPb is a government contact center under the Directorate General of Treasury, Ministry of Finance of the Republic of Indonesia. Our center acts the one and only Help desk answering questions and solving problems to more than 20 thousand central government institutions, more than 500 regional government institutions, and more than 70 million potential users all across the country.
Established in 2016, HAI DJPb performs its services through numbers of well-established channels namely email/tickets, live chat, call center, and social media platforms with more than 1000 inquiries per day under wide-varied topics over regulations, applications, and policies regarding The State treasury.
HAI DJPb is here to show other fellow government centers around the world; how it's done.

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Editorial Contributions

It's been a pleasure to have this achievement. Not only because we can show the world that we are exist, but it proved that our contact center values has been recognized among others.
January 6, 2022 1:42 AM

Rohmat | BCA bsd

Good

January 11, 2022 2:09 AM EST
 4929 

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2021: Ranked #1 for Best Contact Cen...
(view more)

January 21, 2022 5:00 AM
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Raj Wadhwani 🍁 ContactCenterWorld
(Verified Admin)
Jennifer Darren ContactCenterWorld
(Verified Admin)
Grace Heny 168Solution
(Verified Admin)
Viera Minayu Sasheeta PT Nestle Indonesia
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