
VP / Head of Customer Experience Management & Customer Service UK 1&1 IONOS and
IONOS
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I am a Customer Experience expert and very passionate about delivering best Customer Experiences. I work within Operations / Customer Services for more than 15 years and am happy to share best practices / learnings. Business sector wise I have been in the sport lifestyle area (PUMA) but then moved into Telco business (Sony Ericsson, now Sony mobile) and then to the IT Services / Hosting sector to IONOS.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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