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Oliver Kleimann
VP / Head of Customer Experience Management & Customer Service UK 1&1 IONOS and
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About Me, My Hobbies & Interests!

I am a Customer Experience expert and very passionate about delivering best Customer Experiences. I work within Operations / Customer Services for more than 15 years and am happy to share best practices / learnings. Business sector wise I have been in the sport lifestyle area (PUMA) but then moved into Telco business (Sony Ericsson, now Sony mobile) and then to the IT Services / Hosting sector to IONOS.

Company Details

IONOS is one of the leading cloud platforms for digital success – providing businesses with robust cloud and hosting infrastructure, expert guidance, and solutions that grow with their needs. We’ve been empowering businesses with high-performance products at affordable prices for over 25 years. From domains, website builders and online stores, to optimized WordPress hosting and scalable cloud servers – you’ll find everything you need for your next project.
The IONOS Cloud offers real data sovereignty, scalability, and high availability. That’s why enterprises and the public sector alike rely on our IaaS compute, storage, backup, and PaaS services.


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