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Pablo Cosme
General Director
Connecta Center
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Connecta Center

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Editorial Contributions

A Brief Description of Centers Around the World

Have you ever been curious to know what other contact centers are like? We asked industry leaders to describe their centers in order to better comprehend how diverse these operations can be throughout the world.
September 29, 2009 5:00 AM

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What Do You Do In Times Of Challenge?

Every challenge must be approached cautiously, and the subsequent lessons learned treasured as pearls of wisdom. In this article, industry experts share their wisdom, earned from challenges they faced. Want the opportunity to learn more lessons? Attend the Top Ranking Perfor
August 26, 2009 5:00 AM

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