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Member Profile

Pablo Cosme (25 Yrs in the industry)
General Director
Connecta Center
     (Verified Admin.)30 Connections

 

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About Me, My Hobbies & Interests!

I have more than 20 years of experience in Call and Contact Centers, managing world wide operations with companies like HP, Lenovo, Telmex, Telcel, etc. I had experience in must of the areas in a Call Center, not only in operations but IT, HR, sales and marketing, etc. I opened Connecta Center in 2014 and I am excited with its growth and success. As a person, I truly belive that our values in life must guide us.

Company Details

Contact Center located in Puebla, México, offer: Curstomer Care, Collection, Sales/Commercial Appoinments, Help Desk, Surveys, high quality standards at affordable prices!
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Editorial Contributions

Have you ever been curious to know what other contact centers are like? We asked industry leaders to describe their centers in order to better comprehend how diverse these operations can be throughout the world.
September 29, 2009
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Every challenge must be approached cautiously, and the subsequent lessons learned treasured as pearls of wisdom. In this article, industry experts share their wisdom, earned from challenges they faced. Want the opportunity to learn more lessons? Attend the Top Ranking Perfor
August 26, 2009
 14539 
Contact centers can be high stress environments in which to work in. Not only is there high pressure to maintain metrics and beat previous stats, but there is the constant risk of technical failures that can bring an entire center down. Sometimes, however, there are events or occasions that allow ...
July 31, 2009
 14606 
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