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Member Profile

AMBASSADOR

Paolo Fabrizio (28 Yrs in the industry)
Digital Customer Service Consultant, Trainer, Author, Speaker

Customer Service Culture
(Verified Admin.)4 Connections

NEW!

About Me, My Hobbies & Interests!

In the 90s I took part in the startup of the first online insurance company in Italy, following the customer's entire life cycle. Since 2013 as a consultant and trainer I've been helping companies to harness digital customer service as a business driver. Founder of CustomerServiceCulture.com, author of books and speaker at conferences in Italy and abroad. Lecturer at the Bicocca University of Milan.

Company Details

Customer Service Culture

We help organizations harness Digital Customer Service as a business driver. Main services: consulting, online training and speaking. All available in english, spanish and italian.