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Member Profile

Patrick Hutchison (8 Yrs in the industry)
9 Connections

NEW!

About Me, My Hobbies & Interests!

I have worked in the Financial Services Industry for many years and have joined telecommunications industry only recently. There are great strides to be made and I want to be part of the exploration and growth of this industry as it involves two of my favourite things; Communication and Technology

Company Details

Merchants SA (South Africa)

Merchants is a customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.

We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry.

We are passionate about people.

As providers in service excellence, we set the standards for global customer satisfaction, client delight and employee engagement.