I am a military veteran with 10+ years of contact center experience in sales and service, across the financial industry. I started in investment brokerage and mutual funds, before transitioning into insurance and retirement plans. I have the very good fortune to work in an industry where success is measured with the same yardstick for our clients and for our team members: helping participants prepare for retirement on their own terms and with dignity.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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