Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Наталия Золкина
Project manager, EVAngelist
Kseniia Kasimova
Chief Marketing Officer
Andhika Ranandra
Operations Partnership Lead
Brooke McNeely
VP of Marketing

Member Profile

Paul Friedman
Executive Vice President
Mayday Communications, Inc.
3 Connections



About Me, My Hobbies & Interests!

Paul Friedman is vice president of Global Sales for Numonix, an interaction recording company that provides quality management solutions that boost its customers’ business success and enable regulatory compliance. 


Paul is responsible for leading Numonix’s global sales effort for its award-winning RECITE interaction recording solutions.  He oversees Numonix’s global channel of resellers, VARs and partners.  He also works closely with IP and Cloud PBX manufacturers and their channel partners.


Paul has more than 25 years of experience in the telecom industry.  Prior to joining Numonix, he was global director of SmartTAP channels for AudioCodes Inc., where he sold recording solutions to more than 200 global enterprises.  His sales were primarily in the Microsoft Skype for Business and Lync emerging marketplace.  He previously handled OEM sales of Nortel and BT recording platforms in North America through Verint after its acquisition of the former Mercom Systems. 

Company Details

New 2021 Membership

About us - in 60 seconds!

Twitter Feed

Submit Event

Upcoming Events

Join Calabrio May 5th at 10am GMT in our first annual CX quiz that tests—and rewards—your expertise in arguably the most important aim of contact centres. 1 hour + 16 questions + multiple discussions = An unforgettable experience. You and your fellow... Read More...

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =