Managing Director
CTMA New Zealand Ltd
(Verified Admin.)
Past: | Deloitte Consulting |
Past: | Deloitte Consulting |
Paul Linnell is a customer experience and service quality improvement champion. He has helped with the VoC and CX improvement programmes at nearly a hundred businesses and public service agencies in Europe, North America, the Middle East, Africa and New Zealand, over a period of more than twenty five years. He works with senior managers and their teams evaluating and developing voice-of-the-customer, customer feedback, customer experience management, and continuous improvement programmes. Originally from the UK and now based in New Zealand, he continues to serve clients globally.
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