With over 27 years in the new business development and managing key accounts in the BPO and contact centre industry. I have provided transformational customer contact service solutions across industries and with Australia’s leading companies, government institutions, charities and Industry bodies delivering business outcomes. I pride myself in clearly understanding the needs and helping organisations generate customer loyalty cost effectively and transform the way they interact with their customers utilising new technologies and customer strategies.
As an offshore BPO specialist I apply my local knowledge and leverage the collective knowledge of the AcquireBPO to deliver excellence in offshore delivery of multi-channel customer interactions for Australian and New Zealand clients.
Please feel free to contact me with and thoughts or requirements for your call centre operations you might have .