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Member Profile

Pullak Mohanty (14 Yrs in the industry)
Co-Founder
CSAT.AI
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About Me, My Hobbies & Interests!

Pullak Mohanty is the co-founder of Navedas and CSAT.AI, a Los Angeles, CA based company that utilizes artificial intelligence to provide customer support and back office solutions for growing companies. After completing a bachelor’s degree in engineering in India and later a master’s degree in business at the University of Technology in Sydney, he moved to Los Angeles, CA to pursue his entrepreneurial dreams. As an engineering student, his time learning fuzzy logic led to a fascination with artificial intelligence. Pullak believes that AI will drastically reduce operational costs by automating data and processing routine tasks. He also co-founded two other online companies. Memsaab.com is a lifestyle and media website dedicated to Indian pop culture. His entrepreneurial spirit and engineering background have enabled Pullak to successfully help startups and businesses identify business processes that can be improved with automation, artificial intelligence, and workflows.

Company Details

CSAT.AI was launched by Navedas to transform Customer Experience with automated QA, compliance and real-time insights. CSAT.AI gamifies agent experience providing tools to reduce agent churn.

Navedas has used its years of experience to leverage human expertise in customer service with machine learning/AI to improve Customer Satisfaction and Quality Assurance while reducing costs. Over 60 hardworking individuals make up our team including MBA’s, Engineers, Researchers and other professionals experienced in running businesses while resolving customer service issues.


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