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Member Profile

Raj Wadhwani (31 Yrs in the industry)
     (Verified Admin.)
Past:The Telephone Consultancy & Training Company
Sitel Group
12435 Connections



About Me, My Hobbies & Interests!

I spent 5 years working for 2 major outsourcers in the UK before setting up a consultancy and training company. In 1999 I then set up this company and in 2001 moved from the United Kingdom to Canada
I am very passionate about this industry and love what we do at! I have a private pilots licence, am a PADI Master Scuba Diver, love travelling, adventure sports and train in MMA when I can.

Company Details

ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website ''. We were established in 1999.

Editorial Contributions

Thunder Bay, Ontario - ContactCenterWorld is pleased to announce the winners of the 15th Annual Global Top Ranking Performers Awards from Best in World. The award winners were announced at an online awards ceremony broadcast worldwide to an audience over over 300 professionals on 25th February.
March 5, 2021 3:44 PM

Raj Wadhwani |

awesome 💜

March 5, 2021 12:01 PM EST
In this article we share tips and examples of award questions to help you increase the chances of success in the Top Ranking Performers in the Contact Center World Awards
December 1, 2020 5:00 AM

ABOUT US IN 60 seconds!

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Osman Ibrahim | DHL Ghana Ltd


October 14, 2020 6:51 PM EST
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Roesdaniel Ibrahim Indonesian Financial Services Authority
Esteban Creasey ContactCenterWorld(Verified Admin)
Sharon Price ContactCenterWorld(Verified Admin)

Personal Blog

2018 Best in The World Announced
Prague, Czech Republic - The best and brightest in the contact c... Read More...
I have found the service by Westjet to be lacking - on their planes they are no longer a fun carrier... Read More...
We are all familiar with 'moments of truth' - the interactions that can enhance or negatively affect... Read More...

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