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Saskia Y. Kusumah
Contact Center Manager
Alex Hamberger
Director Of Strategic Accounts
Marisa Bartlett
Marketing Manager
Sandeep Rangineni
Data Test Engineer

Member Profile

Raj Wadhwani (33 Yrs in the industry)
     (Verified Admin.)
Past:The Telephone Consultancy & Training Company
Sitel Group
11169 Connections



About Me, My Hobbies & Interests!

I spent 5 years working for 2 major outsourcers in the UK before setting up a consultancy and training company. In 1999 I then set up this company and in 2001 moved from the United Kingdom to Canada
I am very passionate about this industry and love what we do at! I have a private pilots licence, am a PADI Master Scuba Diver, love travelling, adventure sports and train in MMA when I can.

Company Details

# ContactCenterWorld

ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website ''. We were established in 1999.


Editorial Contributions - the global rankings have just been released showing the top 10 nations where the best contact centers are located.
January 13, 2023 2:28 PM
Malta, Dec 2022 - at the NEXT GENERATION Contact Center & Customer Engagement Best Practices conference held by, the world's first group of contact centers were presented with the NEW Certified World Class award having successfully demonstrated over 3 years they are world clas...
January 23, 2023 4:00 AM
Malta, Dec 2022 - at the NEXT GENERATION Contact Center & Customer Engagement Best Practices conference held by, the world's first group of contact centers were presented with the NEW Certified World Class award having successfully demonstrated over 3 years they are world clas...
January 22, 2023 8:00 PM
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Awards Open in 30 days!
August 10, 2023 9:11 AM
Are you planning to attend events in 2023? Check the events to attend link at the top of this page. Here are some recent comments from our delegates
December 29, 2022 12:19 PM
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Mahmoud Matar Smart Link
Saskia Y. Kusumah PT.Prodia Widyahusada
(Verified Admin)
Richard Blank Costa Rica's Call Center
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Sharon Price ContactCenterWorld(Verified Admin)
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Raj Wadhwani | ContactCenterWorld

amazing professionals. amazing best practices. amazing event

August 22, 2023 10:15 PM EST
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Personal Blog

I am asked by many in our industry why our awards the Global Top Ranking Performers Awards (www.cont... Read More...
Dec 2022 and the best in the world are crowned in Malta, the tiny little island nation known for it... Read More...

Fantastic! we have just finalised the location and date of the 2022 NEXT GENERATION Global Best Pr... Read More...
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