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Member Profile

Richard Marcia (18 Yrs in the industry)
Marketing Director
Coordinated Systems, Inc.
7 Connections

NEW!

About Me, My Hobbies & Interests!

15+ years experience in the working with contact centers, online marketing, traditional marketing, business development and partner development. Father / Husband / Marketer / Geek.

Company Details

Five9

Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Editorial Contributions

Maverik Country Stores, Inc.

Maverick Country Stores, Inc. needed to leverage technology to bring the call center up to date in terms of the phone system. Coordinated Systems (CSI)offered a product, Virtual Observer (VO), that seemed to match every requirement the company was looking for.
January 23, 2007