My Name is Riduan Simanjuntak, i am a Leader at Telkomsel Contact Center. I have participated in Indonesia's Contact Center Award in 2012. I have skills in developing team, responsible to deliver product knowledge to agents for better services to the customers and also solve their problems that agent couldn't handle
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall