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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Gateway Customer Solutions is an independent call center, collections, BPO, and technical services consulting company for medium and large businesses. With over 60 years of management and oversight of contact centers the team at Gateway can assist your company with project management, vendor assessment and selection, technical reviews, business case development, performance enhancement, and advisory services. In the past few years Gateway has helped its clients launch a new brand by finding an IVR cloud service and an outsourced call center to process orders, we have helped our client discretely find a new outsource vendor, developed a new ACD RFP for a company, and found a service company to provide a hosted solution to replace an outdated CRM and ACD platform. Gateway Customer Solutions is headquartered in Omaha, NE and owned and operated by Mike May and Rik Smith, former CLevel executives at Sitel Corporation. Please Login