Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
Founded in 2007, Insite was established with the purpose to provide a truly unique experience that marries together deep contact center expertise, enthusiasm for achieving unprecedented results, and a culture of transferring knowledge. We then incorporate these characteristics into our suite of professional services: Site Assessments/Benchmarking, Training, Performance Improvement, Build & Transfer, Staff Augmentation, and Transformations. As contact center experts we are passionate about understanding an organization’s urgent priorities for its contact center(s), tailoring an engagement approach to their unique operating environment, executing with precision, and delivering tangible results. At the end of the day, we help companies achieve their critical contact center specific objectives!Please Login (add)