Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
Vestec aims at popularizing and bringing to the masses various speech technologies by leveraging latest advances in Artificial Intelligence (AI) research. Our AI-based approach significantly reduces the deployment cost and time-to-market of speech solutions while significantly increasing their performance and customer satisfaction.
We offer three unique speech products: - a powerful, low-cost, standards-based speech recognition (ASR) engine; - a sophisticated ASR-independent Natural Language Understanding (NLU) system; - a robust ASR-independent Call Steering system for call centers.
A Text-to-Speech (TTS) engine is under development and will be released shortly.
Our products can be utilized to create sophisticated speech-based user interfaces for any business process, in any industry, in any language, and on any platform. We support both keywords and natural speech interaction, and also offer custom solutions in embedded, server, or cloud configurations for a wide variety of applications in all major languages. Please Login (add)