Inventia is a provider in Conversational Commerce and Digital Sales Automation thanks to its proprietary platform Inventia Phygital4x, used in many Digital Transformation projects. The solution allows to insert the human interaction on any digital touchpoint to increase process effectiveness and conversion rate.
Inventia main innovation is to merge for the first time an Audio-Video-Text chat system with advanced tools for collaboration and process orchestration, allowing companies to manage complex processes step by step in full compliance with laws and regulations.
Founded in 2012 by Andrea Cinelli, Inventia grew up exponentially and is now a recognized company with many enterprise level customers like banks, telcos, insurances and automotive companies.
Inventia technology has been named Gartner Cool Vendor.Please Login (add)
Meet with the President of ContactCenterWorld.com and fellow members in the area. ContactCenterWorld.com will present 10-20 best practice ideas from 2018 Best in the World award winners and also information about upcoming NEXT Generation Best Practic... Read More...