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Member Profile

Ron Moody
Managing Director

Connect Assist
(Verified Admin.)

NEW!

About Me, My Hobbies & Interests!

Ron has worked with the charity sector for over 10 years. He launched the charity fundraising contact centre Voices for Change in 2007. He has worked in the publishing, media and contact centre industries for Trinity Mirror, Thomson’s, Emap, Northcliffe, United and was Managing Director of contact centre services for a UK marketing services group for over 13 years. Ron joined Connect Assist in June 2015 bringing with him over 30 years of experience in sales & marketing, media, e-commerce, leadership and business strategy. He has new business and client experience across diverse sectors involving SME’s to Blue-chips; Local to National Government. Ron’s competencies include marketing and business strategy, leadership, stakeholder and board relations, integrated marketing, new business, market research, data analytics, financial acumen, training and development, contract negotiations and communications skills.

Company Details

Connect Assist

We’re a Contact Centre business and market provider helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.

Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people.

Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and further afield. We work nationally, but with the care and commitment of a local company. In our opinion, that’s what sets us apart.

Our mission is simple: to create positive human outcomes. Here’s what we do:

• We’re transformational, both in our ability to affect positive change in people’s lives and in viewing change as a way to adapt and improve.

• We’re architects of communication, mixing heart with experience, process with insights, and human with technological.

• We keep things simple, pooling together knowledge and experience to create easy yet fulfilling customer experiences.

• We embrace technology, which enables our clients to thrive and provides us with insights to inspire positive change.

Our values underpin everything we do. We strive to be:

• Human. We’re rich in technological resources, but ultimately people are at the ver