Business Development Manager - I Provide Customer Communications Management (CCM) software for Salesforce.com. SmartCOMM for Salesforce is native to CRM with a template builder, draft editor, data modeler and multichannel output of documents like onboarding info, contracts, policies, service info..from Salesforce. Great for Call Centre staff who want to speed up getting important information out to customers and also for customers who like to receive secure information in formats other than email, like SMS, PDF, Voice, Social Media, Portal, Website, Smartphone... On the appexchange as well.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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