We at Epicenter are a Customer Contact Centre providing Voice and Non Voce Services in the areas of Collections, Sales and Customer Service.
Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 500 Million Bharat Forge Group, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988.
The vision, dynamism & business acumen of the promoters and the leadership of CEO Rajesh (Raj) Thankappan has nurtured Epicenter in Business Task Outsourcing for a large number of prestigious clients around the globe. The promoters are supported by a team of immensely talented and experienced management members, who provide global expertise to Epicenter. Epicenter also enjoys a strong support from its Venture Capitalists.Please Login (add)
Eckoh - Most of us recall that wondrous moment when we left home and could do almost anything we wanted. Today, many organisations are giving their IVRs a place of their own — with impressive results. Read the blog to find out more ... https://www.eckoh.com/resource... View More
Ceridian - “The people function is in so many ways the most important - you have the ability to touch so many lives.” Thank you Sheryl Sandberg (@sherylsandberg ), COO of Facebook, closing out #SHRM18 conference!
Sharpen - Effective Feedback: Balancing Effort with Results -- http://bit.ly/2tihOuW When it comes to motivational and developmental feedback, what should managers prioritize — agent effort or results? Is it more about an agent’s attitude and effort... [Read More] #cctr#cx