
Senior Director

(Verified Admin.)
Past: | HCL technologies |
Past: | HCL technologies |
My key role at Concentrix is to deliver successful outcomes for our people, and for our clients in the Ireland region. It is my responsibility to deliver a business plan that ensures that we add value to our clients business, and creates a culture that supports and develops our staff I have led this organisation since June 2006, working with a diverse, multicultural team, managing digital, social, technical support, customer service, and sales based work types. Effective change management, strong performance management and an inclusive leadership style ensure that results are delivered consistently, and that a coaching and development culture is firmly embedded. I interact with senior executives and enterprise level decision makers on a daily basis, demonstrating industry, and vertical expertise, and requiring strong negotiation and influencing skills.
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