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Saravanan Belusami (18 Yrs in the industry)
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About Me, My Hobbies & Interests!

20 –years of customer service management in various field, namely iCT, BPO, Retail, Global Business.

Company Details

CCW orporate MemberCORPORATE MEMBER
We provide Contact Center and Digital Services Solution, Customer Services Learning Center, Human Capital Management, Omni-channel Strategy, Contact Center as a Service (CCaaS), Blockchain Secure Authentication, Cloud Services, Smart Services, Chatbot, Voicebot, Human Augmented Bot, and Automation Process.

We operate as a Business Process Outsourcing which provides services to achieve better customer experience and we deliver ICT Solution to help customer achieves their organization goals.


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Editorial Contributions

It’s been a year since many of us had to change the way we work. for some the rapid change to a work from home team went smoothly, for others it was more of a challenge. Some lessons were hard. Some things worked well, some not so well. A year ago we asked members around the World about their experi...
May 20, 2021
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Lastly, any other comments or opinions you can share about the effects of this pandemic on your business or the people working in your company?
May 4, 2021
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Many people were concerned about security of information with remote agents - how have you handled this in your business so its not an issue?
May 3, 2021
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Personal Board

It has been another awesome day.Fantastic presentation by respective presenters.
May 27, 2015 4:35 AM
Had fantastic time during our bowling event yesterday. We took the opportunity to build the networking between members from different organization and country. I must give thumbs up to CCWA organizing...
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May 26, 2015 7:56 PM
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About us - in 60 seconds!

Personal Awards

ContactCenterWorld - Top Ranking Performers Awards World Finals 2015: Ranked #2 for Best Contact Cen...
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November 6, 2015 12:01 AM

ContactCenterWorld - Top Ranking Performers Awards APAC 2015: Ranked #1 for Best Contact Center Exec...
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May 29, 2015 12:00 AM
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