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Member Profile

NEW!

About Me, My Hobbies & Interests!

Scott has over 25 years in training and development with Fortune 500 companies in Health & Life Insurance, Finance, and Government sectors. He positions learning as a tactical function of the business, employing a systems approach to needs assessment, design, implementation, evaluation, and feedback. Scott leads sessions in team building, generational diversity, customer service, sales, and management development. He uses his knowledge of client-based systems training to promote high functioning work teams, improved agent navigation and self-sufficiency, and functional utilization of various CRM platforms. Scott has an MBA from LaSalle University, a Bachelor of Science in Education, and is licensed in PA for Life, Fixed Annuities, Accident, and Health. He holds a Six Sigma Yellow Belt in process improvement and the Instructional I Professional Certificate issued by the Commonwealth of PA.

Company Details

Founded in 2012, CompanyVoice is a full-service inbound and outbound call center headquartered in Blue Bell, Pa. It offers credentialed agents to meet the challenges and complexities of regulated markets for healthcare, insurance, finance, real estate and government. CompanyVoice, a woman-owned business certified by NWBOC (National Women Business Owners Corporation), stringently employs mandatory protocols and best practices, certifying the highest caliber of customer care, compliance, security and integrity.
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