A T T E N T I O N !

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The NEXT GENERATION
Contact Center & Customer Engagement
BEST PRACTICES Conference
featuring 2018 Top Contact Centers / CX Organizations!!
Events taking place in Europe, US, Asia

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Sean Hart
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TTEC

TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

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AMERICAS - NEXT GENERATION Contact Center & Customer Engagement Best Practices

2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...

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ASIA PACIFIC - NEXT GENERATION Contact Center & Customer Engagement Best Practices

2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...

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MEMBERS UPDATE

Nimble - [Listen] How @Nimble 's founder @Jon_Ferrara Found Its Way Into @Office365 via @SaaSClub http://ow.ly/gf0D30k5BUn #SaaS #CRM #Startup #podcast

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Convirza - Sunday is a great day to start something new. Like video marketing. Here are 7 things you need to know as you get started this morning: http://www.toprankblog.com/201... View More #SundayMorning #marketing #DigitalMarketing #VideoMarketing #video #youtube #tools

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HCL - "A mentor is someone who allows you to see the hope inside yourself" Our customers and leaders mentoring kids from @PrincesTrust at The Cup Of Two Dreams 2018. #UnitedByHCL Ashish K Gupta and Utkarsh Srivastav

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The Silver Line - Hope everyone is recovering from/ basking in #thedayafter feeling...Sundays are our busiest days with on average >1 call per min to our 24/7 helpline from #lonely #olderpeople esp as other #services are shut. That's c1500 calls...and as demand keeps rising we need to #fundraise

15 Minutes Ago

Premiere Global Services - Which is better for collaboration - homogeneity or diversity? Learn why it could be the latter: http://bit.ly/2wnTv3w via @Entrepreneur

26 Minutes Ago

Tangoe - Tangoe Live 2018 has officially kicked off! We’re excited to welcome all of our attendees for three days of networking, education and much more. #worksmarter #TangoeLIVE18 #TEM #Telecom #TelecomSummit #TelecomManagement

31 Minutes Ago

CGS - To learn more: Visit us at @TexprocessAmeHow #ShopFloor Automation Can Streamline Your Company’s Apparel #Manufacturing and Accelerate #ROI . #CGSblog https://bit.ly/2wdXcsB To learn more be sure to visit us at @TexprocessAmer , booth #743!

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43 Minutes Ago

Jabra - Bad customer experience can impact customer retention. Use tools that boost customer satisfaction. Use the Jabra Engage Series – http://www.Jabra.com/engage *Jabra Call Centric 2017. Stats relate to the most productive users handling complex customer issues over the phone.

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55 Minutes Ago

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57 Minutes Ago

Premiere Global Services - What if you could change the dynamics of your meetings? The key could be these four words: http://bit.ly/2JZuEVC via @Inc

Convirza - According to Scorebuddy, “40% of consumers abandon a company for one of their competitors due to subpar customer service.” https://www.convirza.com/blog/... View More #calltracking #convirza #customerservice #business

Verisk - The best #analytics are worth nothing with #bad data. The importance of understanding and working on all components of the insights #valuechain is mission critical. https://vrsk.co/2rI6mZM via @McKinsey

Michael Glockle has connected with Nadia Saud

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TechSee - Learn how #AI is transforming the #CX for #utility customers??? #customerservice #custserv #callcenter #cctr #artificial intelligence http://ow.ly/SqjB30jLSAv

Airtel Uganda - Buy Yaka units using Airtel Money, the most convenient way available to you! 1. Dial *185#2. Select Option 4 (Pay Bill) 3. Select option 1 (UMEME TouchPay) 4. Select option 2 (Pay YAKA) 5. Enter your YAKA Meter Number and the amount you are paying. #TheSmartphoneNetwork

Mohamed Najm has connected with Michael Glockle

The Contact Company - '4 Simple Steps to Instantly Improve your Social Media Customer Service'... http://tcc.co.uk/blog/simple-s... View More

Zain Jordan - Check out the first 'holographic' phone is launching soon, and we'll finally know if the hype is real" by @mashable #tech https://bit.ly/2GxFxvV