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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
I'm like a genie in the bottle who grants corporate wishes.
I help companies solve problems and develop awesome employees. I specialize in creating, revamping and implementing business processes, improving employee/manager relationships, and providing training classes such as; Train-the-Trainer, customer service and leadership skills.
I've been a trainer for over 20 years and have the ability to make complex subjects simple. I also use humor which aides in information retention.