I'm like a genie in the bottle who grants corporate wishes.
I help companies solve problems and develop awesome employees. I specialize in creating, revamping and implementing business processes, improving employee/manager relationships, and providing training classes such as; Train-the-Trainer, customer service and leadership skills.
I've been a trainer for over 20 years and have the ability to make complex subjects simple. I also use humor which aides in information retention.
I've been a national speaker for over 25 years, speaking on various business and personal platforms.
If you're an organization, church, entrepreneur, start up, or executive;
Welcome to Europe’s leading call & contact centre event, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world! Read More...