Debitsuccess is part of the Transaction Services Group with businesses in Australia, New Zealand and the United Kingdom providing payment solutions for the subscription economy. As Australasia's largest and only full service payment provider, Debitsuccess offers an end to end outsourced solution for the management of recurring payments in industries such as Insurance, Education, Online Services, Health and Fitness, and Retail to name a few. Our Contact Centre offers full customer service and credit management processes associated with the management of the payment relationships for over 3000 businesses.Please Login (add)
Achieving so-called "industry standards" when it comes to customer service may not necessarily be the way to go in your contact center. Members world wide from ContactCenterWorld.com were eager to share some helpful hints and tips after we asked: Can you share a tip or two on how to set service leve... November 11, 2015 5:00 AM
Motivating your staff to exceed expectations is crucial in today's business environment. ContactCenterWorld.com went to its members and asked: What should every contact center do when it comes to recognizing staff performance? Some of these ideas might influence your Contact Center. November 6, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...