Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Alex Hamberger
Director Of Strategic Accounts
32
EXECUTIVE MEMBER
Tracy Hays
Director, Customer Service
63
MEMBER
Sandeep Rangineni
Data Test Engineer
26

Member Profile

Simon Pearton-Hindley
Head of International Business development
TELUS International
66 Connections

 

Company Details

CCC – powered by TELUS International proves to be a strategic service provider that covers the entire life cycle of your customers. We offer end-to-end solutions backed by technology. Our focus is on permanently optimizing customer experience through all traditional and digital communication channels. With our significant international footprint we support the digital and customer experience needs of some of the world´s most established brands in over 50 languages.
            (add)  
Showing 1 - 1 of 2 items

Editorial Contributions

It’s been a year since many of us had to change the way we work. for some the rapid change to a work from home team went smoothly, for others it was more of a challenge. Some lessons were hard. Some things worked well, some not so well. A year ago we asked members around the World about their experi...
May 24, 2021
 631 
Lastly, any other comments or opinions you can share about the effects of this pandemic on your business or the people working in your company?
May 4, 2021
 3042 
Many people were concerned about security of information with remote agents - how have you handled this in your business so its not an issue?
May 3, 2021
 2021 
Showing 1 - 3 of 16 items
Search for Members

Contact List

Raj Wadhwani ContactCenterWorld
(Verified Admin)
Grace Heny 168Solution
(Verified Admin)
Vitor Almeida Santos Altice Portugal
Nathalya Wani Sabu PT. Bank Central Asia, Tbk
(Verified Admin)
Lippo Mikola Novia Finland Oy
(Verified Admin)
Teck Heng Wang Self-Employed
Showing 1 - 7 of 66 items
Submit Event

Upcoming Events

Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 3542 
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =