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Member Profile

Siti Muliana (13 Yrs in the industry)
Service Operation Manager
Telkomsel
3 Connections

NEW!

About Me, My Hobbies & Interests!

Now, I am working as Supervisor Service Operation of Call Center Makassar which some responsibilities such as : Ensuring The Operation service ongoing smoothly in terms of quality and quantity , Monitoring of performance, ensuring the achievement of target Key Performance Indicator (KPI) Service, Coordinating with other units to increase skill and knowledge of agent, Ensuring profit and loss of bussiness proccess in call center .