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A qualified BCom. (Hons) Statistics graduate from the University of Pretoria with keen interests in data analytics/science, consumer and human behaviour and the science behind decision making among many others.
Merchants is a customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.
We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry.
We are passionate about people.
As providers in service excellence, we set the standards for global customer satisfaction, client delight and employee engagement.Please Login (add)
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