SRG AP entered the Malaysian market with the sole purpose of introducing better customer management through exceptional back-office processing practices.
Incepted in 1996 through the brainchild of industry leaders, SRG AP has continuously progressed as a premier communications centre of quality service. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically.
SRG AP has managed over 500 projects for a myriad of clients from various industries since commencing operations. Supporting up to 700 seats in our centres, we employ 800 locals and expatriates, who converse in 15 languages.
Taking advantage of our location in KL Sentral, SRG AP has a superior communications offering in the industry. Our comprehensive suite of services focuses on delivering customer-centric solutions which promotes improved business performance for our clients.
SRG AP is built on transparency and openness, geared towards meeting the communication needs of our clients. We value each partnership, constantly innovating and evolving to turn each client’s goals into our ownPlease Login (add)
Meet with the President of ContactCenterWorld.com and fellow members in the area. ContactCenterWorld.com will present 10-20 best practice ideas from 2018 Best in the World award winners and also information about upcoming NEXT Generation Best Practic... Read More...