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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
SRG AP entered the Malaysian market with the sole purpose of introducing better customer management through exceptional back-office processing practices.
Incepted in 1996 through the brainchild of industry leaders, SRG AP has continuously progressed as a premier communications centre of quality service. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically.
SRG AP has managed over 500 projects for a myriad of clients from various industries since commencing operations. Supporting up to 700 seats in our centres, we employ 800 locals and expatriates, who converse in 15 languages.
Taking advantage of our location in KL Sentral, SRG AP has a superior communications offering in the industry. Our comprehensive suite of services focuses on delivering customer-centric solutions which promotes improved business performance for our clients.
SRG AP is built on transparency and openness, geared towards meeting the communication needs of our clients. We value each partnership, constantly innovating and evolving to turn each client’s goals into our ownPlease Login (add)