Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
SRG AP entered the Malaysian market with the sole purpose of introducing better customer management through exceptional back-office processing practices.
Incepted in 1996 through the brainchild of industry leaders, SRG AP has continuously progressed as a premier communications centre of quality service. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically.
SRG AP has managed over 500 projects for a myriad of clients from various industries since commencing operations. Supporting up to 700 seats in our centres, we employ 800 locals and expatriates, who converse in 15 languages.
Taking advantage of our location in KL Sentral, SRG AP has a superior communications offering in the industry. Our comprehensive suite of services focuses on delivering customer-centric solutions which promotes improved business performance for our clients.
SRG AP is built on transparency and openness, geared towards meeting the communication needs of our clients. We value each partnership, constantly innovating and evolving to turn each client’s goals into our ownPlease Login (add)