Dynamically applicable professional Call Centre Team Leader with a distinctive ability to personalize service delivery. Highly enthusiastic, endeavouring to satisfy clientele, personnel as well as colleagues at all times. Results-oriented go-getter, providing added value and creating project deliverables in a timely manner. Accurately adhering to the financial analysis capabilities, meeting and confidently exceeding company’s performance expectations. Utilising logic as well as reasoning to identify various strengths & weaknesses of the alternative solutions, conclusions or approaches to challenges. Progressive creation of innovative advancements accomplishing any tasks.