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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Headhunter. I’m a recruiter in Oklahoma City and I'm conducting a confidential search for a professional call center manager for both technical service and customer service.
I’m hopeful that you or your members can recommend a good candidate to me, or maybe steer me in the right direction. The company sells a highly engineered industrial product and currently has two separate departments for tech and customer service functions. They need to be combined and the company desires a world class customer support operation which they are far from at this point. There are approximately 15 employees in these service roles. Processes need to be developed with best practices put into place, software needs to be implemented, along with the use of meaningful analytics, and proven leadership skills. Salary is open depending on what the candidate can contribute. Please Login (add)