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Member Profile

Suzanne Congdon
Marketing Director
U-WFM
1 Connection

Company Details

Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Headquartered in Oslo, Norway, Puzzel employs over 130 people who are all passionate about delivering innovative customer interaction solutions for contact centres and mobile environments.

https://www.puzzel.com/uk/
 
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Editorial Contributions

U-WFM is delighted to announce Duka has selected its Workforce Management in the Cloud for its contact centre in Hinnerup, Denmark.
October 19, 2019 12:16 AM
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U-WFM has been selected by Simply Business to provide Workforce Management in the Cloud services for its Contact Centre in Northampton.
June 29, 2019 5:11 AM
 873 
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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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