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Member Profile

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About Me, My Hobbies & Interests!

My name is Tammy, a Vietnamese.I have 7 years of working for global BPO companies in Philippines and Malaysia from Technical Support Executive position to Operation Manager position, total headcounts up to 250. I have strong leadership skills in leading technical support team, content review project and transformation platform. I can handle voice, email, chat, Ecomerce, tracking channel. Skilled in Customer Relationship Management (CRM), Customer Satisfaction, Public Speaking, KPIs, WF Management, Billing, Attrition Management.

Company Details

Thien Tu Telecommunication Services Trading Co. Ltd was established in 2000 and based in Ho Chi Minh City, Vietnam. We have 4 representative offices and contact centers nationwide. Through 20 years of establishment and development, THIENTU CO.,LTD is considered as one of the pioneer companies in BPO(Business Process Outsourcing) and Contact Center services industry with Call center technology system on multiple platforms Nortel, Avaya, Cisco, Genesys Cloud… Thien Tu Co., Ltd is proud to affirm the position of the trusted brands in Business Process Outsourcing Service Industry that provide professional and international standard Contact Center. We currently provide services for financial companies, banks, telecommunication network operators, electronic and e-commerce corporations… With the line of conduct "Prestige - Quality - Efficiency",

http://www.thientu.com.vn
 
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