Volkswagen Group South Africa is a wholly owned subsidiary of Volkswagen Group AG and employs in excess of 5000 people. The Volkswagen Group comprises eleven brands: Volkswagen, Audi, Bentley, Bugatti, Lamborghini, Porsche, Scania, Ducati, SEAT, Skoda and Volkswagen Commercial Vehicles. The Group operates 60 production plants around the world and nearly 370 000 employees produce about 28 000 vehicles or are involved in vehicle-related services each working day. The Volkswagen Group sells its vehicles in more than 150 countries worldwide.Please Login (add)
Trimming the fat and finding new and better ways to do business is something we're all challenged. ContactCenterWorld.com asks: What tip or piece of advice would you give to a contact center leader who is under pressure from the board to cut costs when you know it will affect customer service? November 13, 2015 5:00 AM
The attitude of any customer can affect the way you treat them. ContactCenterWorld.com wanted answers by asking: What is the best way to determine which are your best and worst customers and how should you change the way you service them? November 12, 2015 5:00 AM
The Call and Contact Centre Expo is Europe’s leading event for forward-thinking contact centre and customer experience professionals, showcasing the latest tools, strategies and innovations that are shaping the future of the industry. On the 21st and... Read More...