I started working in telesales for Yellow Pages and have remained in the call centre space throughout my career. I was in corporate life going on to management roles in BT and latterly at CPM Intelmark, Decisions and Merit Direct (if anyone remembers those companies!!) In 2000 I set up TSA PR and previous and current clients include Teleperformance, CPM, Sitel, Capita, Syntec, Aeriandi, Ant Marketing, Cognia Looker, Ormuco and Global Remote Services (GRS). I have a great network of press contacts, industry bodies and analysts in the UK and can help global companies with getting known in the UK . I have lots of expertise to offer for writing articles, blogging,social media strategies and lead generation. I work with some great people and am very lucky to love my job!
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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