Product Owner - Customer Journey & Process
Vodafone Turkey
Past: | Turkcell |
Past: | Turkcell |
I am leading the product owner role in Vodafone Turkey Customer Operations for customer journeys and processes. - Designing E2E care journeys for best customer experience between call center and digital channels. - Improving first contact resolution rate by creating resolution hubs - Create omnichannel experience between channels
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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